Global Service Delivery Partnership with Global Convergence Inc.

Tuesday, November 12, 2019 - 11:00
Atlanta, Georgia, November 12th, 2019 – Omni Business Solutions, Inc., a multi-award-winning IT Solutions and Outsourcing Company, are pleased to announce they have entered into a global strategic partnership with Global Convergence Inc. to provide innovative world class strategy-led enterprise service delivery and next-gen technology services to their multi-national clients. Global Convergence is headquartered in Florida, USA  and Cluj-Napoca, Romania, with additional regional headquarter locations in Brazil, Paris, Romania and Singapore to manage IT Lifecycle services and solutions to over 750 metro areas throughout 170+ countries world-wide (NA,EMEA, LATAM & APAC).
 
Potential global service delivery drawbacks can develop in many ways: a lack of tactics, erroneous culture, disjointed operational models, a failure to discourage internal futile politics or issues arising from a lack of sovereignty or control and so on. Many multi-national organizations aspire to regulate ways of working across their entire organization to thwart obstacles and optimize efficiency. Implementing standardized processes, comprehensive technology and strong capability can lead to consistent, repeatable, quality services delivered universally. This partnership will fuse complementary assets in business technology, strategy, product, processes, organizational change management, and service deployment to help support clients through successful transformations. 
 
“Global Convergence will present Omni Business Solutions with a comprehensive portfolio of solutions and services that is unchallenged in today’s marketplace. We will provide a swifter, more effective customer experience, while delivering high margin competencies in a congested and  aggressive market. Global Convergence 24x7x365 multi-lingual Network Operations Centers (NOC) and Managed Service Centers (MSC) are second to none. Our award-winning global Services and Support programs offer cost-effective and flexible onsite options that can complement any service vehicle with an impressive 4-Hour SLA or Next Business Day (NBD) service. These and other global support vehicles can provide a competitive advantage for international distribution or global expansion for Omni Business Solutions current go-to-market execution” said Rick Lewis, Senior VP North American Sales - Global Convergence.
 
“We are uniquely positioned to deliver the next-generation of solutions and services across the globe offering customers extraordinary performance, value and choice dedicated to driving a new IT Transformation through an expanding customer-centric set of resources. We are dedicated to both organic and inorganic growth to meet the needs of our customers and maintain the strongest global partnerships in the industry. Our partnership with Omni Business Solutions will enable us to merge our complementary strengths in customer-centric innovation and establish a new standard to accelerate customer success. We look forward to working and growing with Omni Business Solutions” said Jim Bradshaw, CEO & Chairman - Global Convergence.
 
“Experience has shown the key to developing, executing and sustaining a global service delivery model, lies in a holistic approach. Through careful planning, adapting a well thought out method, and introducing a global service delivery model with global standardization, enables organizations to maximize the quality of their solutions, while reducing the overall cost and delivery time of their IT services. Global Convergence’s mission, core values, offering and experience are in alignment with Omni Business Solutions global strategy. Working as one team, we will unlock the full capability of digital transformations and enable our clients to surpass their business objectives.” said Nelson Brown, CEO – Omni Business Solutions.
 
About Global Convergence, Inc.
Global Convergence, Inc. (GCI) is a global Managed IT Lifecycle services and solutions company that specializes in resolving complex digital transformation challenges within geographically dispersed, mission-critical networks.  Their mission is to deliver innovative services and solutions that create positive outcomes for their partners. GCI provides comprehensive IT support services in all regions around the globe.  GCI is a strategic partner with a ‘customer success first’ culture and a truly global reach. They maintain the following international industry certifications for quality, security and compliance: ISO 9001:2015, ISO 27001:2013, SOC 1, SOC 2 Type II Attestation.  Additionally, GCI supports the efforts of the U.S. Department of Commerce and the European Commission and has certified for the EU-U.S. Privacy Shield Framework program.
For more information: https://www.globalconvergence.com/
 
About Omni Business Solutions Inc.
Omni Business Solutions, Inc. is a diverse IT Solutions and Outsourcing Company. Corporate Office is in Atlanta, Georgia, United States; also, occupying offices throughout the North America. Omni Business Solutions has an A+ Rating with the Better Business Bureau, also an approved IT vendor for the U.S. Federal Government and all branches of the U.S. military, along with numerous state and municipal relationships. They hold partnerships, certifications and memberships, with the world’s most renowned IT organizations. All to better serve customers in various vertical markets throughout NA,EMEA and LATAM.
For more information: http://www.omnibusiness-solutions.com/
 
Media questions and inquires:
Omni Business Solutions, Inc.
Media Contact: Corporate Communications
Telephone: 843-753-3409
Email: corpcom@omnibusiness-solutions.com
URL: www.omnibusiness-solutions.com