Our Industries

Discover how Codea´s breakthrough technologies are transforming industries with smarter ways to do business, new growth opportunities and strategies to compete and win.

Freight & Logistics

Omni offers an accurate freight and warehouse management system with built-in redundancies.

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Retail Solutions

ERP for retail helps retailers manage their businesses.

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Hospitality Solutions

Hospitality Solutions comes with integrated reservations systems.

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Fleet Management

Our Software helps companies to overcome the industrial challenge.

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A FEW CLIENTS WE HAVE HAD THE PRIVILEGE OF WORKING WITH

Next-Gen End-to-end Global IT Support Services

Impressive 4-hour SLAs in 800 cities and 160 countries

Global IT Support Services

Outsourcing is a significant factor in digital transformation and persists to gain recognition for organizations enabling IT companies to push away from monotonous responsibilities that don’t add value to the business. IT executives are under enormous pressure to increase their functions into business strategy responsibilities and discover new areas of development and revenue growth. Transformation of their conventional IT support models and more agile, innovative, and cost-effective support delivery models is required to overcome these challenges.

Shifting global market landscapes and growing customer expectations have created a demand for service providers to become more precise to deliver agile and innovate IT services. More organizations are steering towards all-inclusive outsourcing as they understand to work together in an ecosystem where agility, speed, value, and cost effectiveness is most important. Service providers must reconsider how they offer effective on-premises and remote services, build solutions that enable swift integration, and develop service level agreements (SLA) that enable them to confront challenges as business priorities progress.

Why choose Omni Business Solutions Global IT Support Services?

Omni Business Solutions provide industry leading end-to-end global IT services for medium, enterprise and multinational organizations. We can manage everything from infrastructure, to security, to endpoints and more to streamline customer IT operations around the world. We deliver consistent professional services to provide a wonderful the customer experience and better business outcomes.

Global multi-vendor solution capabilities:

  • Diverse client portfolio of technology projects
  • Robust industry leading technology portfolio
  • On-site 4-hour SLAs in 800 cities and 160 countries
  • Global delivery supports more than 60 languages
  • Global resources, technology partners certified engineers
  • 24/7/365 full IT management and monitoring
  • State-of-the-art network monitoring solutions
  • Customized incidents alerts
  • Custom reports and full access to real-time/historical data
  • Network performance with full administrative access
  • 6500+ engineers and technicians certified by leading technology OEMs
  • Access to our highly experienced support team and our 24/7/365 SOC & NOC
  • Customized or diverse selection of service level agreements (SLAs) suited for your organization
  • Over 37 years of experience in the planning, design, and implementation of complex solutions
  • And a whole lot more
  • ITAR
  • FedRAMP
  • StateRAMP
  • HIPAA
  • PCI
  • SSAE18-Soc2
  • GDPR & Privacy Shield
  • NIST 800-53, FIPS 140-2,
  • ISO 9000
  • ISO 9001
  • ISO/IEC 27000
  • ISO 14001

How can we help support your business? Connect with us

Strategic Planning

Omni Business Solutions Strategic Planning Services offers consulting in several areas ranging from cloud technology, security services, applications, network management, current and future state analysis, strategic planning, and technology roadmap design. Our strategic expertise, leadership and planning will support your organization’s IT strategy and business objectives.

The following elements may be included in your customized services:

  • Current 3-5 Year IT Plan Review
  • IT Auditing
  • IT Asset Discovery Management
  • IT Asset Disposition
  • Lifecycle Management Review
  • Business Process Analysis
  • IT Operations Review
  • IT Budget Development and Management
  • IT Vendor Sourcing and Management
  • IT Contract Negotiations & Management
  • Business Continuity Planning
  • Organization Stakeholder Engagement
  • IT Policy Development and Review
  • Industry and Economic Analysis
  • + More

Methodology

Omni Business Solutions will take a consultative approach and work closely with your team to understand your distinctive challenges and precise requirements, developing a comprehensive methodology that enables us to discover additional opportunities to maximize infrastructure value and overall effectiveness.

We will work vigilantly with your team to create an agile approach to engage your objectives and connect them to what most important in your organization. Our goal is to identify your business, the journey you would like to take, and ensure the development of a strategic plan to get your business there.

Global Project Management

Omni Business Solutions Global Project Management (GPM) is a project delivery service that consist of global technology architects, senior project managers, and seasoned certified software and hardware engineers. Our strategic planners and project managers work with each client to understand their requirements and locate the correct technical capability for each project. Our global project management team will consistently update your projects, timelines, and communicate via our many collaboration tools that provides real-time transparency into your project administration and field activities. Omni Business Solutions will provide your team access to project details real-time that updates and stores all data for active and completed tasks.

Service Offerings

  • Infrastructure Assessments
  • Integration Services
  • Imaging Services
  • Network Surveys/Wireless Assessments
  • Installations & Implementations
  • Data Center Relocation
  • Mobile Device Management
  • Project-Based Staffing
  • Global & Single Premise Project Management

Our Methodology

We take a consultative approach to each client engagement. We work closely with your team to understand your unique challenges and specific needs, walking through a comprehensive methodology that enables us to uncover additional opportunities to maximize infrastructure value and overall efficiency. With such an intense focus on individual client needs, it’s common for our clients to think of Omni Business Solutions as an extension of their own teams.

  • 1. Conception - Your current and future business strategy
  • 2. Define - Your current infrastucture and capabilities
  • 3. Launch - Status, KPI and monitoring.
  • 4. Control - Maintain delivery, applications and services
  • 5. Close - QA, monitor performance andenhanced reporting

Omni Business Solutions GPM delivers high-impact consulting focused on providing management services that improve your bottom line. Our consulting approach provide value added solutions to your problems rather than applying mundane out-of-the-box solutions. Our philosophy is concentrated on abolishing non-value-added processes and deliver resource efforts to implement projects as efficiently and as effectively as possible.We convert our client's processes, knowledge, skills, and attitude to deliver projects more effectively to substantially enhance our client's potential to impact their bottom line profits.

Advantages of Our Approach

Regardless the size of the project implementation our focus remains the same.

Contact us today to learn more about our IT project management offerings and schedule a free consultation.

Let's Connect

Deployment Services

Developing your global reach is not complex with Omni Business Solutions on your team. We can successfully execute global projects involving multi-country rollouts and implementations. Our assistance will empower you to navigate international trade regulations by delivering expertise in global trade processes, compliance, customs and duties, making it simple to successfully execute on a global scale.

Our Methodology will expand your capabilities without introducing complicartion to you customers. Our agile delivery complements your current abilities, extends your geographic reach from multinational to a single premise location, and provides you with the potential to pursue new geographic market opportunities with minimal investment.

Omni Business Solutions can deploy new technology without disrupting user productivity. Regardless if you are adding new equipment to a data center or migrating end users to the newest laptops, you can depend on Omni Business Solutions Deployment Services to rapidly and accurately execute the first time.

Omni Business Solutions delivers an efficient deployment enabling you to offer your customers a single point of contact for global, local and single premise requirements:

  • Data Center consolidations
  • Application Upgrades
  • System Validations
  • Deploy as-a-Service
  • Asset Recovery Services
  • Software Development
  • Configuration Services
  • Installation Services
  • Service Integration
  • PM Single POC
  • Residency Services
  • 24x7 Global Services
  • System Management
  • Post-Deployment Assistance

Bring new systems and technologies online swiftly with confidence.

We believe every business deserves world-class IT services with enterprise-quality services. Omni Business Solutions only work with the best resources in the world to meet the highest standards in delivering extensive IT services for businesses throughout the world. We are dedicated to provide deployment services and support from experts with access to the latest knowledge and expertise.

Systems Integration Services

The explosion of digital transformation has created a multitude of opportunities for organizations of all sizes. Systems Integration Services from Omni Business Solutions delivers a wide-range of industry leading professional services to assist clients modernize their business effectively, economically,and securely. We deliver the benefits global expertise and scalability throughout a selection of intergration services. With our integration services, you can leverage deep industry expertise and robust resources from Omni Business Solutions. We have the ability to scale IT services for today’s interconnected world.

Within this digital era enterprise IT landscapes can swiftly become intricate and challenging to manage, where organization are progressively embracing emerging technologies to enhance business outcomes. Disjointed technology segments can completely jeopardize operations profile, leading to lower utilization of resources, elevated costs and inadequate business agility.

The Systems Integration practices of Omni Business Solutions help clients bring emphasis to their harshest integration challenges throughout the technology lifecycle. We develop and customize intergrationss to fit the needs of your business. From requirements to architecture, testing and more, we bring an integrated viewpoint to every project.

Our capabilities include but not limited to:

  • Imaging
  • Phone Provisioning
  • Hardware Integration
  • Mobile Security/Wireless Solutions
  • Router/Switch staging & Integration
  • Printer Configurations
  • Functional & Test
  • Appliance/Storage/Rack/Server/Configurations
  • RAID
  • BIOS
  • Design
  • Develop
  • Digital Signage & Content Load
  • Firmware Updates
  • Software and OS
  • Chrome and Windows AutoPilot
  • RAID
  • Systems Development
  • Engineering Design Services
  • Project Management
  • Lifecycle Management
  • System Requirements Testing
  • Design, Development, Deployment & Logistics
  • + More

Conquer complex systems integration challenges

Maintaining data centers and on-premise solutions can be a multifaceted challenge. Omni Business Solutions helps streamline the process across expert support, rapid repair times, maintenance agreements, and more. Our custom services consist of OEM enterprise integration, OEM customization, engineering and post-sale support.

Omni Business Solutions offers additional end-to-end solutions in ERP, Analytics & Information Management (AIM), Middleware and Infrastructure Management as a component of its System Integration Services. We assist our global clients achieve business agility and process efficiency by tightly positioning Enterprise IT Solutions with business priorities.

Omni Business Solutions has established strong alliances with global technology giants such as IBM, Nutanix, SAP, Google, AWS, as well as impeccable IT service partnerships. Our software engineering facilities and delivery models adhere to the ISO 9001, ISO27001, CMMI 5 and PCMM 5 standards, ensuring high quality services. We bring together discrete systems, using techniques like Application Integration and Business Process Management, to build competitive differentiators for our clients.

Harnessing the power of technologies requires businesses to overcome complex systems integration challenges, both within the organization’s own walls, and with its external partners, suppliers, and customers. Omni Business Solutions systems integration specialists can assist companies to manage the essential complexity with technology and solve business challenges through the integration of technology. We offer both advisory and implementation services to help organizatiopns better manage their portfolio of technology assets.

Infrastructure Services

Omni Business Solutions ensures system availability and business continuity of your IT systems to help you to save time and money. Shift the budgets you spend on operational IT services, to strategic initiatives that deliver short-term real business value instead. Our Product Related Support can be added to Fujitsu and Partner branded products in either standardized or perfectly tailored packages.

We manage customers’ budgets efficiently to achieve infrastructure solutions that deliver bandwidth, environmental control, power distribution and security.

Are you responding to problems rather than focusing on the future?

Omni Business Solutions Managed Infrastructure Services cut costs and boost efficiency through innovation and an emphasis on high-quality designed services. Our services follow principals, green environmental best practices, and industrialized approach to technical design. By combining Omni Business Solutions exclusive approach to methods and benefits realization, we can create a road map with you to optimize IT infrastructure, operations, and premises. We strengthen, regulate, automate, and virtualize systems employing suitable cloud services and customer-owned IT to produce and deliver efficient, cost-effective, flexible IT services around the world.

Network Monitoring & Infrastructure Management

Proactive Monitoring and Support provide real-time visibility, maximizing the availability of your network and minimizing service restoration time to ensure your infrastructure remains up and running for your critical applications. We provide high availability connections to your managed network providing 99.99% availability to ensure your network is available for your mission critical applications.

Omni Business Solutions offers a full suite of steady state managed services to increase customer satisfaction with minimal risk and investment. Our managed services team keep managed devices running in a steady state operating mode 24/7/365. Our managed services are designed for a broad range of on-premises, cloud based, and hybrid IT infrastructures with multiple service options that will extend reliability, security, productivity, and a piece of mind.

Our 24/7/365 Global Services include:

  • ITIL Framework Delivery
  • Proactive Management
  • Analysis, Escalation, & Resolution
  • Software/Patch Management
  • Change Management
  • Managed RMM Tools
  • Dashboard Reports
  • Incident Management
  • Event Monitoring and Management
  • Reactive Circuit Support
  • Service Request Support
  • Scheduled Maintenance Support
  • Problem Management
  • Change Management
  • Performance Management

Our 24x7 network operations center (NOC) services supplement your existing network and IT support to accelerate resolution of infrastructure failures and manage performance.

Service Level Management

Achieve a strategic understanding of your transformation journey from a Service Level Manager.

Global Onsite IT Support Services

Omni Business Solutions next-gen Field Services enables you to provide in-field installations, maintenance and remote services. With our customized services, we can provide the perfect solution for your company. We have all levels of personnel and support, from Tier 1 through Tier 4 to support your requirements. With hundreds of subject matter specialists across all verticals and the globe, we can offer your business a seamless experience with a total solution. Omni Business Solutions can provide an impressive 4-hour SLA response in 800 cities and 160 countries to organizations throughout the world.

Effectively managing your workforce is vital to providing an exceptional user experience. We make sure we always have the right technician with the right skillset available in the right location. This allows us to automatically assign and dispatch tickets, speeding up resolution and eliminating unnecessary manual effort. As technology continues to evolve, Omni Business Solutions is here to support your service needs.

Onsite
Services

Whatever your needs are for onsite services, we have the capabilities to assist in these areas across all verticals:

  • Site Surveys and Installations
  • Network Installation
  • Onsite Installations
  • Cyber Security
  • Audio-Visual Systems
  • Telephony
  • Maitenance & Support
  • Fleet Services
  • Cabling
  • Public Safety
  • Digital Signage Installations
  • + More

Omni Business Solutions Remote Services has the resources and expertise to perform remote configuration, testing, maintenance for the following technologies:

  • Wireless LAN Control and Aps
  • Switching and Routing
  • Cellular Routing/Failover
  • Scanning & Barcoding Devices
  • Telehealth and Telemedicine Services
  • HIPPA compliant Video Conferencing
  • Telecommunications
  • Command Centers
  • Drive-Thru Testing Centers
  • Administrative Meetings
  • Provider Training
  • Ongoing Professional Development
  • Audio Visual Deployments
  • Displays, Cameras, Conference Solutions
  • Audio Visual Configurations
  • Securing the AV and Network Platform
  • Cyber Security
  • Medical Cart Assembly and Configuration
  • PC, Workstations, Laptops
  • + More

Remote
Services

Printer
Maintenance

Omni Business Solutions can provides OEM-level support for a variety of printers, including thermal, laser, color, line, and form handling.

  • Onsite services or depot services
  • Factory-trained and certified service technicians
  • Multi-vendor support
  • Global presence

Our global access to spare parts and certified technicians allow us to offer competitive pricing for a wide range of print products.

Our field support staff has global resources at their fingertips.

Enhanced mobility enables us to support a broad range of geographies. Through our intelligent route planning and real-time ETA tracking, our technicians arrive at the problem site as quickly as possible. They have a access to a robust knowledge base on their mobile devices and the power of our automated Enterprise Services Platform is also available to them.

Connect with us for your infrastructure support needs.