Connectivity
Problematic telecom and networking are a thing of the past. Omni Business Solutions data connectivity services allows your business to connect between people, locations, data centers and disaster recovery sites with a highly scalable and secure network infrastructure. Modernize your network connectivity for on-demand access to your data, wherever it is on the planet. Expand your business with our connectivity services, while maintaining speed, scale and security.
- Broadband Aggregation
- Broadband - Cable, DSL
- Cloud Connectivity
- Dark Fiber
- Dedicated Internet Access
- GPON
- IPv4/IPv6 Addresses
- Wavelength Services
- Wireless Access - Satellite, 4G, 5G, WISP
Our network services provide clients with a wide range of high-speed network options. We offer Cable, Fiber, DSL, 4G/LTE, T1 and Ethernet services to meet ever-increasing bandwidth demands. And rather than you managing dozens of broadband providers and invoices, we can do it for you. This means working across all your locations to take advantage of our industry leading SLAs, partnerships with over 350 ISPs and the convenience of a single consolidated bill.
Connectivity is the basis of all business communication. Everything, from email, web access, networking, bandwidth-intensive data transfers, backups, video conferencing, and specialized applications rely on connectivity. Omni Business Solutions connectivity portfolio enables increased collaboration and share resources with your employees and customers. Gain complete control of all your business information and communications with access to a trusted network.
24/7/365 Reliable, scalable, and flexible solutions with high availability around the world.
Contact Center
Utilize our Contact Center as a Service (CCaaS) portfolio and stay ahead of shifting customer expectations with comprehensive voice and digital channel support, intelligent routing, and proactive self-service options. Gain complete visibility, capture insights and act faster to optimize customer experiences. Customizable reports minimize the effort required to manage and monitor your contact center. Automatic notifications highlight the status of critical performance metrics and alert you to key trends, agent activities and customer behavior that can impact the overall experience. Drive results with workforce engagement management. Delivering great customer experiences by empowering agents with a powerful combination of tools built to save time and optimize results.
- BPO
- Microsoft Teams
- AI
- Analytics and Gamification
- Compliance
- Consulting and Implementation
- CRM Integrators and Licensing
- IVR
- Workforce Management
- + More
As a contact center provider Omni Business Solutions has you covered. Our portfolio has a myriad of data center networks throughout world. Regardless of outages or disasters, your business remains operational. In the aftermath of a loss of connectivity, CCaaS technology manages requests to any destination you want.
Empower your agents to be more productive
Internet of Things (IoT)
IoT deployment can be difficult, but designing, managing, and scaling your solution can also be complicated. Omni Business Solutions ensure customers that their end-to-end IoT connectivity are designed to bring their IoT solution to market faster, while providing US- and EU-compliant and registered managed services to keep your solution optimized. Our solutions and services portfolio are all built with future state, scope and scale in mind for complete and reliable global utilization.
- Asset Tracking
- Connectivity
- Fleet Management
- Managed/Professional Services
- Sensors & Hardware
- + More
Omni Business Solutions resilient, diversified connectivity ties your IoT ecosystem together, while our solutions keep communications running effectively, and our deep data analytics ensure optimization of operations.
Our diverse portfolio grants access to 400+ companies that we can combine multiple carriers in each country, so your devices always get the best possible coverage and service, and all is managed from one online portal.
Let’s keep your IoT assets and clients connected.
Wireless
Omni Business Solutions wireless portfolio offer you access to best-of-breed technology with a low impediment to entry. Our improved connectivity and operational efficiency, ensures your business to remain competitive and profitable. We offers the latest 4G/LTE solutions, custom engineering, and exceptional support that is unmatched in the industry.
Omni Business Solutions broad partner portfolio has the industry’s leading service and hardware providers. We have an extensive global reach, best-in-breed, customized solutions, that turn complexity into simplicity for our customers. Our leading technology offerings go beyond the network to include:
- 5G Next-Gen Wireless
- Backup/Secondary Connectivity
- Cellular Devices and Plans
- Data Plans/SIM
- Expense Management
- MDM/Lifecycle Management
- Mobile Security
- Private Wireless/CBRS
- + More
Our diverse portfolio grants access to 400+ countries that we can combine multiple carriers in each country so your devices always get the best possible coverage and service and all is managed from one online portal.
Stay conneced with execellence.
Telecom Expense Management (TEM)
A Telecom Expense Management (TEM) is very significant to IT, IoT, cloud, and telecom ecosystem. Your business can utilize a TEM solution that helps you analyze, control and reduce your monthly technology expenditure throughout your entire enterprise. The benefits of fully managed CLM are numerous. A further benefit is that organizations are empowered to focus on their customers. IT staff don’t have to spend on routine, repetitive, low-value tasks. They funnel their talents and training into contributing to revenue generation.
TEM, with expense management simply at the invoice level, is now a niche, and vital, part of CLM. Many enterprises still rely on traditional landlines, broadband connections and T1 circuits. Add to that any connected devices and service plans. These persist to need auditing, moves/adds/changes/disconnects, monitoring and quality control. But telecom is far from the only area of administration within a CLM strategy.
Communications includes wireless, AI, cloud, the internet of things, VR, unified communications and more. Consequently, industry was not prepared for the impact and have had to undergo major adjustments. Omni Business Solutions understands telecom expense management is not TEM anymore. Instead, it is considered as Communications Lifecycle Management (CLM).
Taking advantage of fully managed CLM will lead to success and better business outcomes you might never have expected. You won’t have to worry about the ever-changing field of communications lifecycle management and all the confusing acronyms. We can take care of all that for you.
Our TEM offer you a choice of comprehensive and flexible solutions to help you:
- Accurate inventory of all IT
- Automation of your entire IT
- Management of your IT
- Sourcing, Procurement
- Usage Optimization & Cost Recovery
- Expense Management & Bill Payment
- Tracking of recoveries and billing disputes
- Flexible reporting tools
- Elimination of late payment fees
- 24/7 Help Desk Specialists
- Optimize Communications & Technology Expenditures
- Centralize Management & Improve Decision Making
- + More
Our TEMs portfolio can be available for any environment as installed software or hosted through the cloud, Omni Business Solutions TEM platforms creates an easily accessible, centralized database of information customized to provide your enterprise with simplified analisis, control and IT/Telecom Expenditure reduction.
Unified Communications as a Service (UCaaS)
Unified Communications as a Service (UCaaS)is the go-to solution for companies that want to keep their employees connected, up to date on the latest changes, and prepared to adapt to whatever challenge. Omni Business Solutions global UCaaS platforms provides cloud voice, video, and collaboration flexibility and resilience to quickly manage all employee and customer interactions from any location or device. We partner with organizations that offer world-class infrastructure to manage one communications platform with global PBX services in over 60 countries. You have the ability to connect or build your favorite tools, integrate hundreds of apps like Microsoft 365 and Google Workspace or build your own with r open APIs. Get real-time insights and all system activity in a single pane. Track and report service quality, system usage, and other key performance indicators all at a glance.
- Global Footprint
- Online / Virtual Events
- Fax Within Microsoft Teams
- Collaboration Tools
- Platform as a Service
- Text (SMS)
- Video Conferencing
- VXSupportLine Member
- + Many features & Additional Tools
Our platformfs deliver Carrier-grade reliability worldwide with 99.999% uptime SLA. Expand your global reach with more ease and peace of mind. Geographically dispersed data centers and rigorous security processes effectively shield you from system failure due to operational errors, cybercrime, and even natural disasters. Our onboard support team of experts proactively monitor and optimize platforms to ensure the highest levels of user protection and cloud security and much more.
Connect and grow your business on a platform you can trust.
